Introduction of Information Storage and Management

Course Description
Information Storage and Management (ISM) training programme provides a comprehensive introduction to information storage technology that will enable you to make more informed decisions in an increasingly complex IT environment. It builds a strong understanding of underlying storage technologies and prepares you to learn advanced concepts, technologies, and products

Course Code : RRS1 Category : Storage

Hardware: FC Switches & EMC Storage Boxes.

This course is intended for system administrators, system engineers and technical support personnel, and system integration staff who are responsible for strong understanding of Storage Technologies.

Technical Understanding of Network Concepts, UNIX, RAID etc

Course Outline

Information Storage

  • Data
  • Types of Data
  • Information
  • Storage
  • Evolution of Storage Technology and Architecture
  • Data Center Infrastructure
  • Core Elements
  • Key Requirements for Data Center Elements
  • Managing Storage Infrastructure
  • Key Challenges in Managing Information
  • Information Lifecycle
  • Information Lifecycle Management
  • ILM Implementation
  • ILM Benefits

Storage System Environment

  • Components of a Storage System Environment
  • Disk Drive Components
  • Disk Drive Performance
  • Disk Service Time
  • Fundamental Laws Governing Disk Performance
  • Logical Components of the Host
  • Operating System
  • Device Driver
  • Volume Manager
  • File System
  • Application
  • Application Requirements and Disk Performance


  • Data Protection: RAID
  • Implementation of RAID
  • Software RAID
  • Hardware RAID
  • RAID Array Components
  • RAID Levels
  • Striping
  • Mirroring
  • Parity
  • RAID 1
  • Nested RAID
  • RAID Comparison
  • RAID Impact on Disk Performance
  • Application IOPS and RAID Configurations
  • Hot Spares

Intelligent Storage System

  • Components of an Intelligent Storage System
  • Intelligent Storage Array
  • High-end Storage Systems
  • Midrange Storage System
  • Concepts in Practice: EMC CLARiiON and Symmetrix
  • CLARiiON Storage Array
  • CLARiiON CX4 Architecture
  • Managing the CLARiiON
  • Symmetrix Storage Array
  • Symmetrix Component Overview
  • Direct Matrix Architecture

Storage Networking Technologies and Virtualization

  • Direct-Attached Storage and Introduction to SCSI
  • Types of DAS
  • DAS Benefits and Limitations
  • Disk Drive Interfaces
  • Introduction to Parallel SCSI
  • Evolution of SCSI
  • Parallel SCSI Addressing
  • SCSI Command Model
  • CDB Structure
  • Operation Code
  • Control Field
  • Status

Storage Area Networks

  • Fibre Channel: Overview
  • The SAN and Its Evolution
  • FC Connectivity
  • Fibre Channel Ports
  • Fibre Channel Architecture
  • Zoning
  • Fibre Channel Login Types
  • FC Topologies
  • Concepts in Practice: EMC Connectrix

Network-Attached Storage

  • General-Purpose Servers vs. NAS Devices
  • Benefits of NAS
  • NAS File I/O
  • Components of NAS
  • NAS Implementations
  • NAS File-Sharing Protocols
  • NAS I/O Operations
  • Factors Affecting NAS Performance and Availability
  • Concepts in Practice: EMC Celerra


  • iSCSI
  • FCIP

Content-Addressed Storage

  • Fixed Content and Archives
  • Types of Archives
  • Features and Benefits of CAS
  • CAS Architecture
  • Object Storage and Retrieval in CAS
  • CAS Examples
  • Concepts in Practice: EMC Centera

Storage Virtualization

  • Forms of Virtualization
  • SNIA Storage Virtualization Taxonomy
  • Storage Virtualization Configurations
  • Storage Virtualization Challenges
  • Types of Storage Virtualization
  • Concepts in Practice

Business Continuity

  • Introduction to Business Continuity
  • Information Availability
  • BC Terminology
  • BC Planning Lifecycle
  • Failure Analysis
  • Business Impact Analysis
  • BC Technology Solutions
  • Concept in Practice: EMC PowerPath

Backup and Recovery

  • Backup Purpose
  • Backup Considerations
  • Backup Granularity
  • Recovery Considerations
  • Backup Methods
  • Backup Process
  • Backup and Restore Operations
  • Backup Topologies
  • Backup in NAS Environments
  • Backup Technologies
  • Concepts in Practice: EMC NetWorker

Local Replication

  • Source and Target
  • Uses of Local Replicas
  • Data Consistency
  • Restore and Restart Considerations
  • Creating Multiple Replicas
  • Management Interface
  • Concepts in Practice: EMC TimeFinder and EMC SnapView

Remote Replication

  • Modes of Remote Replication
  • Remote Replication Technologies
  • Network Infrastructure
  • Concepts in Practice: EMC SRDF, EMC SAN Copy and EMC MirrorView

Cloud Computing

  • Characteristics of cloud computing
  • Cloud computing infrastructure
  • Challenges of cloud computing.
  • Cloud adoption considerations.

Object-Based And Unified Storage

  • Describe the object-based storage model
  • Key components of object-based storage
  • Storage and Retrieval process in object-based storage
  • Content-addressed storage
  • Key components of unified storage
  • Process of data access from unified storage

Storage Security and Management

  • Securing the Storage Infrastructure
  • Storage Security Framework
  • Risk Triad
  • Storage Security Domains
  • Security Implementations in Storage Networking

Managing the Storage Infrastructure

  • Monitoring the Storage Infrastructure
  • Storage Management Activities
  • Storage Infrastructure Management Challenges
  • Developing an Ideal Solution
  • Concepts in Practice: EMC ControlCenter